Bengali Keyboard
Agility in health care : strategies for mastering turbulent markets /
Edited by Steven L. Goldman and Carol B. Graham ; foreword by Jeff Goldsmith ; sponsored by Agility Forum.
- 1st ed.
- San Francisco, Calif. : Jossey-Bass, c1999.
- xxviii, 228 pages : illustrations ; 24 cm.
- The Jossey-Bass health series. .
Includes bibliographical references (p. 217-220) and index.
0787942111 (cloth)
98040111
Health maintenance organizations--Miscellanea.
Competition.
Organizational change.
Customer services.
362.104258 AGI
Includes bibliographical references (p. 217-220) and index.
0787942111 (cloth)
98040111
Health maintenance organizations--Miscellanea.
Competition.
Organizational change.
Customer services.
362.104258 AGI