Total quality management /
Dale H. Besterfield ... [et al.].
- 3rd rev. ed.
- New Delhi : Pearson, c2011.
- xxi, 558 pages : illustrations ; 24 cm.
Includes bibliographical references and indexex.
9788131732274
Total quality management.
Quality control.
658.562 TOT
Includes bibliographical references and indexex.
9788131732274
Total quality management.
Quality control.
658.562 TOT