Burkan, Wayne C.
Wide-angle vision : beat your competition by focusing on fringe competitors, lost customers, and rogue employees / Wayne C. Burkan. - New York : John Wiley & Sons, c1996. - xi, 275 pages ; 22 cm.
Includes index.
0471134163
Consumer satisfaction.
Employee selection.
658.8 BUR
Wide-angle vision : beat your competition by focusing on fringe competitors, lost customers, and rogue employees / Wayne C. Burkan. - New York : John Wiley & Sons, c1996. - xi, 275 pages ; 22 cm.
Includes index.
0471134163
Consumer satisfaction.
Employee selection.
658.8 BUR