Katsh, Ethan.  <br/><br/>
Online dispute resolution :   resolving conflicts in cyberspace / 
Ethan Katsh and Janet Rifkin. 
 - San Francisco :   Jossey-Bass,   ©2001. 
 - xiv, 226 pages ;  23 cm. 
<br/><br/> Include index. 
<br/><br/><label>ISBN: </label>0787956767 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dispute resolution (Law)--Automation.<br/>Mediation--Automation.
<br/><br/><label>Dewey Class. No.: </label>347.090285 KAT