TY  - BOOK
AU  - Katsh, Ethan. 
AU  - Rifkin, Janet. 
TI  - Online dispute resolution : : resolving conflicts in cyberspace 
SN  - 0787956767
U1  - 347.090285 KAT 23
PY  - 2001///
CY  - San Francisco : 
PB  - Jossey-Bass, 
KW  - Dispute resolution (Law)
KW  - Automation
KW  - Mediation
N1  - Include index
ER  -