Agility in health care :  strategies for mastering turbulent markets / 
Edited by Steven L. Goldman and Carol B. Graham ; foreword by Jeff Goldsmith ; sponsored by Agility Forum. 
 - 1st ed. 
 - San Francisco, Calif. :  Jossey-Bass,  c1999. 
 - xxviii, 228 pages :  illustrations ;  24 cm. 
 - The Jossey-Bass health series. .
<br/><br/>Includes bibliographical references (p. 217-220) and index. 
<br/><br/><label>ISBN: </label>0787942111 (cloth) 
<br/><br/><label>LCCN: </label>98040111  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health maintenance organizations--Miscellanea.<br/>Competition.<br/>Organizational change.<br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>362.104258 AGI