TY - BOOK AU - Brennan,John AU - Shah,Tarla TI - Managing quality in higher education: an international perspective on institutional assessment and change SN - 0335206735 (pbk.) U1 - 378.101 BRE 23 PY - 2000/// CY - Buckingham PB - Organisation for Economic Co-operation and Development, Society for Research into Higher Education & Open University Press KW - Education, Higher KW - Evaluation KW - Case studies KW - Total quality management N1 - Includes bibliographical references and index ER -