Heyman, Richard. <br/><br/>
Why didn't you say that in the first place? :  how to be understood at work / 
Richard Heyman. 
 - 1st ed. 
 - San Francisco :   Jossey-Bass,   c1994 [Reprinted 1997]. 
 - xix, 183 pages :  illustrations ;  23 cm. 
 - The Jossey-Bass business & management series. .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1555426530 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations.<br/>Communication in personnel management.
<br/><br/><label>Dewey Class. No.: </label>650.13 HEY