Tools and methods for the improvement of quality / Howard Gitlow ... [et al.]. - Homewood, IL : Irwin, 1989. - xvi, 603 pages : illustrations ; 25 cm. - The Irwin series in quantitative analysis for business. . Includes bibliographical references and indexes. ISBN: 0256056803 Subjects--Topical Terms: Quality control--Statistical methods. Dewey Class. No.: 658.562 TOO