TY - BOOK AU - Butman, John. TI - Juran : : a lifetime of influence SN - 0471172103 U1 - 658.50092 BUT 23 PY - 1997/// CY - New York : PB - John Wiley, KW - Quality control KW - Industrial engineers KW - Total quality management KW - United States N1 - Includes bibliographical references and index ER -