Albrecht, Karl. <br/><br/>
Service America! :   doing business in the new economy / 
Karl Albrecht and Ron Zemke. 
 - Homewood :  Dow Jones-Irwin  c1985. 
 - ix, 203 pages ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0870946595 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management.<br/>Economic history.
<br/><br/><label>Dewey Class. No.: </label>658 ALB