TY  - BOOK
AU  - Albrecht, Karl.
AU  - Zemke, Ron.
TI  - Service America! : : doing business in the new economy 
SN  - 0870946595
U1  - 658 ALB 23
PY  - 1985///
CY  - Homewood
PB  - Dow Jones-Irwin
KW  - Service industries
KW  - Management
KW  - Economic history
N1  - Includes bibliographical references and index
ER  -