Weaver, Charles N. Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. - New Delhi : ASQC quality press, c1995. - xvii, 252 pages ; 23 cm. Includes bibliographical references and index. ISBN: 8175140097 Subjects--Topical Terms: Total quality management. Dewey Class. No.: 658.562 WEA