TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton,  David P. 
TI  - The balanced scorecard : : translating strategy into action 
SN  - 0875846513
U1  - 658.4012 KAP  23
PY  - 1996///
CY  - Boston, Mass. : 
PB  - Harvard business school Press
KW  - Balanced Scorecard
KW  - Strategisches Management
N1  - Includes index.
ER  -