Collard, Ron. <br/><br/>
Total quality :  success through people / 
Ron Collard. 
 - Delhi :  Jaico,  2003. 
 - 206 pages :  illustrations ;  21 cm. 
<br/><br/>Includes bibliographical references and indexex. 
<br/><br/><label>ISBN: </label>8172249136 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Quality control.
<br/><br/><label>Dewey Class. No.: </label>658.562 COL