TY - BOOK AU - Davenport, Thomas H. AU - Prusak, Laurence. TI - What's the big idea? : : creating and capitalizing on the best new management thinking / SN - 1578519314 U1 - 658 DAV 23 PY - 2004/// CY - Boston, Mass PB - Harvard Business School Press, KW - Success in business KW - Knowledge management N1 - Includes index. ER -