000 01036nam a22002897a 4500
999 _c1959
_d1959
001 3808
003 BD-DhUAP
005 20210127134906.0
008 200218s1999 caua b 001 0 eng
010 _a 98040111
020 _a0787942111 (cloth)
040 _aDLC
_cDLC
_dBD-DhUAP
_bEng
082 0 0 _223
_a362.104258 AGI
245 0 0 _aAgility in health care :
_bstrategies for mastering turbulent markets /
_cEdited by Steven L. Goldman and Carol B. Graham ; foreword by Jeff Goldsmith ; sponsored by Agility Forum.
250 _a1st ed.
260 _aSan Francisco, Calif. :
_bJossey-Bass,
_cc1999.
300 _axxviii, 228 pages :
_billustrations ;
_c24 cm.
440 4 _aThe Jossey-Bass health series.
504 _aIncludes bibliographical references (p. 217-220) and index.
650 0 _aHealth maintenance organizations
_xMiscellanea.
650 0 _aCompetition.
650 0 _aOrganizational change.
650 0 _aCustomer services.
700 1 _aGoldman, Steven L.
700 1 _aGraham, Carol B.
942 _2ddc
_cBK