000			00688nam a22002297a 4500
999			_c5964 _d5964
001			17379
003			BD-DhUAP
005			20201223104221.0
008			201223s2011 ii a b 000 0 eng
020			_a9788131732274
040			_aDLC _cDLC _dBD-DhUAP _beng
082	0	0	_a658.562 TOT _223
245	1	0	_aTotal quality management / _cDale H. Besterfield ... [et al.].
250			_a3rd rev. ed.
260			_aNew Delhi : _bPearson, _cc2011.
300			_axxi, 558 pages : _billustrations ; _c24 cm.
504			_aIncludes bibliographical references and indexex.
650		0	_aTotal quality management.
650		0	_aQuality control.
700			_aBesterfield, Dale H.
942			_2ddc _cBK