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| 999 |
_c7205 _d7205 |
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| 001 | 9385 | ||
| 003 | BD-DhUAP | ||
| 005 | 20210117130611.0 | ||
| 008 | 201221s2005 ii a b 001 0 eng | ||
| 020 | _a8174464565 | ||
| 040 |
_aDLC _cDLC _dBD-DhUAP _beng |
||
| 082 | 0 | 0 |
_a658.8120954 CHA _223 |
| 100 | _aChaturvedi, Mukesh. | ||
| 245 |
_aCustomer relationship management an Indian perspective / _cMukesh Chaturvedi and Abhinav Chaturvedi. |
||
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bExcel Books, _cc2005. |
||
| 300 |
_axi, 208 pages : _billustrations ; _c22 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | _aCustomer relations--Management. | ||
| 700 | _aChaturvedi, Abhinav. | ||
| 942 |
_2ddc _cBK |
||