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Customer relationship management an Indian perspective / Mukesh Chaturvedi and Abhinav Chaturvedi.

By: Chaturvedi, Mukesh.

Contributor(s): Chaturvedi, Abhinav.

Material type: Text

TextPublisher: New Delhi : Excel Books, c2005Edition: 1st ed.Description: xi, 208 pages : illustrations ; 22 cm.ISBN: 8174464565.Subject(s): Customer relations--ManagementDDC classification: 658.8120954 CHA

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Item type	Current location	Call number	Copy number	Status	Date due	Barcode
Book	DBA Seminar Library General Stacks	658.8120954 CHA (Browse shelf)	1	Available		3010009385

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Includes bibliographical references and index.

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