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Your search returned 7 results.

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1. Managing services : marketing, operations, and human resources / compiled by Christopher H. Lovelock.

by Lovelock, Christopher H.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Englewood Cliffs, N.J. : Prentice Hall, c1988Availability: Items available for loan: UAP Central Library [Call number: 658 MAN] (1).

2. The marketing of services / Donald W. Cowell.

by Cowell, Donald W.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford : Heinegmann, c1984 [Reprinted 1988]Availability: Items available for loan: UAP Central Library [Call number: 658.8 COW] (4).

3. Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke.

by Albrecht, Karl | Zemke, Ron.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Homewood : Dow Jones-Irwin c1985Availability: Items available for loan: UAP Central Library [Call number: 658 ALB] (1).

4. The service edge : 101 companies that profit from customer care / by Ron Zemke and Dick Schaaf.

by Zemke, Ron | Schaaf, Dick.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : New American Library, c1989Availability: Items available for loan: UAP Central Library [Call number: 658.812 ZEM] (1).

5. Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner.

by Zeithaml, Valarie A | Bitner, Mary Jo.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2003Availability: Items available for loan: UAP Central Library [Call number: 658.8 ZEI] (1).

6. Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.].

by Zeithaml, Valarie A.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : McGraw-Hill Education, c2015Availability: Items available for loan: DBA Seminar Library [Call number: 658.8 ZEI] (1), UAP Central Library [Call number: 658.8 ZEI] (1).

7. Services marketing : pepple, technology, strategy / Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee.

by Lovelock, Christopher | Wirtz, Jochen | Chatterjee, Jayanta.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Pearson, c2011 [Reprinted 2015]Availability: Items available for loan: UAP Central Library [Call number: 658.8 LOV] (3).

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