UAP Central Library catalog › Results of search for 'au:"Zeithaml, Valarie A. "'

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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2003Availability: Items available for loan: UAP Central Library [Call number: 658.8 ZEI] (1). Place hold Add to your cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.]. by Zeithaml, Valarie A. Edition: 6th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : McGraw-Hill Education, c2015Availability: Items available for loan: DBA Seminar Library [Call number: 658.8 ZEI] (1), UAP Central Library [Call number: 658.8 ZEI] (1). Place hold Add to your cart (remove)

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